Privacy Policy & SMS Messaging Terms

Who we are

Steve Feliciano & Associates, LLC ("we," "us") is the office of Steve Feliciano, Mortgage Loan Officer, NMLS #1769295, licensed in Florida. This policy applies to this website and to the communications it originates.

Information we collect

• Information you give us in our forms: name, phone number, email address, and your answers to the home-buying questionnaire.
• Basic technical information when you use the site (IP address, browser type) and standard advertising-measurement data (pixels).

How we use your information

• To contact you about your inquiry — by phone, SMS text message, and email — including automated calls and texts or a virtual assistant, if you gave your consent on the form.
• To prepare your estimate and schedule your appointment with Steve.
• To measure our advertising.

Your mobile information is never shared

All text messaging opt-in data and consent will not be shared with any third parties. Information may be shared only with subcontractors that support our services, such as customer-service or messaging providers.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or share your phone number, your SMS consent, or any text-messaging subscription data with third parties or affiliates for their marketing or promotional purposes. Period.

SMS messaging program terms

• Program: notifications and follow-up regarding your mortgage inquiry and your appointment with the Steve Feliciano team.
• How you opt in: by submitting the request form on this website with your name and mobile number. This web form is the only opt-in method; there is no text-to-join keyword.
• Message frequency: varies by your inquiry — typically 1–5 messages around your appointment.
• Cost: message and data rates may apply from your mobile carrier.
• To opt out: reply STOP at any time and you will receive no further messages.
• For help: reply HELP (or AYUDA), or email us at sfm714@gmail.com.
• Consent to receive messages is not a condition of purchasing any product or service.
• Mobile carriers are not liable for delayed or undelivered messages.

Call recording

For quality and transparency, calls with our team — including those with our virtual assistant — may be recorded. You are notified at the start of the call.

Your choices

• You may ask us to stop contacting you at any time (reply STOP by text, or email us).
• You may ask to see, correct, or delete your information by writing to sfm714@gmail.com.

Important

This page and its tools are educational. An estimate is not an approval or a commitment to lend. All programs are subject to eligibility and approval.